FAQ

Product & Performance

Q: What makes Serenity Falls Deodorant different?
A: Serenity Falls is designed for those who value clean, effective, and modern personal care. Our formula is aluminum-free, paraben-free, and free of endocrine-disrupting chemicals (EDCs), crafted for long-lasting freshness with a sleek, minimal design. We blend nourishing oils, plant-based extracts, and odor-fighting elements—all without harsh additives. Stay fresh, feel confident, and enjoy a formula that works in harmony with your body.

Q: Does your deodorant leave white marks or residue?
A: No, our formula goes on clear and dries quickly—no white streaks, no mess.

Q: Is it gender-neutral?
A: Yes! Serenity Falls is crafted for anyone who appreciates premium body care and modern, subtle scents.


Ingredient Benefits

   1.) Coconut & Vanilla Deodorant

Coconut Oil & Shea Butter: Nourish and calm sensitive skin.

Baking Soda & Magnesium Hydroxide: Neutralize odor without irritation.

Tapioca Starch: Absorbs moisture while staying gentle.

Zinc & Triethyl Citrate: Fight odor at the source by preventing bacterial growth.
Additional ingredients act as emulsifiers and stabilizers to ensure a smooth, consistent application.


2.) Ocean Deodorant

Kaolin Clay: Naturally absorbs excess moisture.

Cyclopentasiloxane & Stearyl Alcohol: Lightweight and silky for a smooth glide.

Lemon Peel Oil: Fresh scent with antibacterial properties.
Additional ingredients help maintain a clean, even texture.


3.) Eucalyptus Deodorant 

Tea Tree & Sage Oils: Naturally combat odor-causing bacteria.

Aloe Vera: Soothes and hydrates underarms.

Yeast Ferment: Helps maintain a balanced skin microbiome.
Additional ingredients act as emulsifiers and stabilizers for a soft, effortless application.


Orders & Shipping

Q: Do you offer refunds or exchanges?
A: All sales are final. Due to the personal nature of deodorant, we do not accept returns or offer refunds. However, if something’s not right with your order, please contact us—we’re here to help.

Q: How long does shipping take?
A: Orders are processed within 1–3 business days and shipped via standard U.S. shipping, which typically takes 3–7 business days.

Q: Do you ship internationally?
A: Not yet! At this time, we only ship within the United States.


Other Questions

Q: Where is Serenity Falls Deodorant based?
A: Serenity Falls Deodorant is based in Austin, Texas, where we design our products with a focus on quality, innovation, and modern self-care.

Q: How should I store my deodorant?
A: Keep it in a cool, dry place away from direct sunlight to preserve its freshness.

Q: Can I buy Serenity Falls in stores?
A:Currently, we sell exclusively online. Stay connected for updates on new locations!